Knowledge Base
We provided a comprehensive range of digital branding services, including logo and brand identity design, website and mobile app design and development, digital advertising, search engine optimization, content creation (copywriting), and other end-to-end solutions to establish, enhance, and protect our customers' brands. Learn more about Brandefy's services here.
To request a quote, simply navigate to the Contact Us section on our website. Fill out the inquiry form with your details and a brief description of your branding needs, and our dedicated team will promptly get in touch with you to discuss your project requirements and provide a customized quote. You can also email or call us using the contact information provided on the contact page, or make use of our Live Chat feature.
Yes, we showcase our portfolio on the website. Visit the Portfolio section to explore a diverse collection of successfully completed digital branding projects. We continually update our portfolio to offer insights into Brandefy's creative capabilities and the results achieved for different clients.
Absolutely! To schedule a consultation, please see the Contact Us page on our website for available contact options. Brandefy's experts are ready to discuss your digital branding goals, offer insights, and tailor solutions to meet your individual or business needs.
We offer a variety of digital products for online purchase. This includes website themes and templates, mobile app development kits, logos, brand identity packs, and UI/UX design concepts for web and mobile applications. Explore our Online Store and Digital Products to discover the full range of creative solutions available for purchase.
Once you've completed the purchase process, you will receive a confirmation email, followed by another email with the item(s) you purchased attached to it. If you do not receive your purchased item(s) within 10 minutes of your order being confirmed, please get in touch with us via support[at]brandefycreative[dot]com for assistance.
Absolutely! We periodically offers discounts and promotions on our products. Keep checking the website for the latest offers - items with discounts applied will be indicated as such, for example, "10% Off". Additionally, subscribing to the newsletter will ensure you receive notifications about exclusive discounts and new product launches.
We accept a variety of payment methods to make your shopping experience convenient, including MPESA, Airtel Money, major credit cards, and debit cards. You can choose your preferred payment option during the checkout process to complete your purchase securely - please note that mobile payments may be limited if your order total exceeds the maximum allowable per transaction limit. All payments are processed securely online using a PCI-DSS compliant payment gateway.
Brandefy Creative Studio is committed to customer satisfaction. If you believe the item you purchased is defective or you have not received it within a reasonable timeframe, please contact our customer support within 14 days of the purchase date. We will review your request and, if applicable, process a refund. Please note that refunds are considered on a case-by-case basis, and certain conditions may apply. For more details, please refer to our Refund Policy or contact our customer support team via support[at]brandefycreative[dot]com for assistance.
The choice between a landing page and a full website depends on your specific online presence goals. If you require a simple and focused online representation, a landing page can be an effective choice. It's ideal for targeted marketing campaigns or product launches. On the other hand, if you aim to establish a comprehensive online presence with multiple pages, services, or products, a full website would be more suitable.
Brandefy offers customizable website themes and templates tailored to both landing pages and complete websites, ensuring you have the flexibility to choose the option that aligns with your business objectives and branding needs. If you would like something more unique and tailored that aligns to your specific requirements, you can learn more about our Website Development services and Contact Us to discuss your project needs.
Yes, every item we sell online can be customised to match your brand requirements. This includes website themes and templates, mobile app developments kits, UI/UX designs, logos, and other brand identity designs. After purchasing a product, you will receive access to the necessary files and documentation, enabling you to tailor the design to fit your brand's unique style and requirements.
Our digital products are crafted with user-friendliness in mind. While a basic understanding of design and development is beneficial, you don't always need advanced technical skills. We provide comprehensive documentation and support to guide you through the customization process, making it accessible to both beginners and experienced users - this allows us to keep maintain reasonable prices in consideration of the quality of our products. However, should you feel that you require technical assistance, we give customers the option to purchase "Extended Technical Support", which is available in the applicable product detail pages.
Yes, our mobile app development kits are designed to be cross-platform compatible, allowing you to use them for both Android and iOS app development. This ensures flexibility and efficiency in creating a consistent user experience across different mobile operating systems. However, please not that different platforms may require the development kits to undergo a few addition modifications that are specific to each respective platform.
The licensing terms vary for each digital product. Generally, our digital products will generally be delivered with a Standard License which covers a single project. If you plan to use a product for multiple projects, we recommend checking the licensing information provided with each item. Additionally, we offer the option to purchase an Exclusive License for broader usage rights.
Brandefy is committed to customer satisfaction. If you encounter any challenges or have questions about customizing our digital products, our support team is available to help. Visit the Contact Us page on our website to get in touch, and we'll provide the assistance you need to ensure a smooth and successful customization process.
Brandefy's digital products are versatile and well-suited for a wide range of industries. Our website themes and templates, mobile app development kits, logos, brand identity packs, and UI/UX designs are designed with flexibility in mind. Whether you are in e-commerce, travel, technology, hospitality, health, finance, education, or any other sector, our products can be customized to seamlessly integrate with and enhance the visual identity of your brand. Our diverse range ensures adaptability, making our offerings suitable for individuals and businesses across various industries looking to establish a compelling online presence.
Search Engine Optimization (SEO) plays a crucial role in enhancing your overall digital presence. Our SEO services significantly boost your online visibility by optimizing key elements on your website. Through strategic keyword placement, content refinement, meta tag enhancement, and effective link building, we work to improve your website's search engine rankings. This increased visibility ensures that your business is easily discoverable by potential customers searching for relevant products or services, ultimately driving organic traffic, enhancing your site's authority, and facilitating higher engagement and conversions. Our precise approach aims to position your business prominently in search engine results, maximizing your digital impact.
When you purchase a digital product from us, you are granted a non-exclusive license to use the product for your personal or business needs. The intellectual property rights remain with Brandefy. For more details on the terms of use, please refer to the "License Agreement" that is delivered with all digital products purchased from our website.
The "Standard License" for our digital products typically covers a single project. If you intend to use the product across multiple projects, we recommend reviewing the terms that outlined in the license agreement delivered with all purchases. We offer the option to purchase an "Exclusive License" for certain digital products, allowing broader usage. Refer to the product description or Contact Us for guidance.
A "Standard License" grants you the right to use a digital product for a single project and does not prevent Brandefy from selling the same product to others, while an "Exclusive License" provides broader usage rights. With an exclusive license, you may use the product for multiple projects, and it ensures that the product is not sold to others during the exclusivity period. Consider your specific needs and refer to the licensing information provided with each product for clarification.
All digital products purchased from Brandefy generally come with a Standard License. To purchase an Exclusive License, please check the detail page of the desired digital product. If applicable, you will be able to add an Exclusive License for the product once you add it to your shopping bag. Follow the checkout instructions to complete your purchase, and the exclusive rights will be outlined in the license agreement delivered with the product. If you do not receive your Exclusive License Agreement within 10 minutes of completing your order, please email support[at]brandefycreative[dot]com for assistance.
We take intellectual property rights very seriously. All our digital products are protected by copyright, and we actively monitor and enforce our rights. Purchasing a product grants you specific usage rights outlined in the included license agreement. Any unauthorized distribution, resale, or reproduction of our products is strictly prohibited and may result in Brandefy taking legal action. If you have concerns about intellectual property, please get in touch with our legal team via legal[at]brandefycreative[dot]com for assistance.
We take the security and confidentiality of customer information seriously. The website employs industry-standard encryption protocols to safeguard data being processed, stored, and transmitted - we have also implemented further security measures based on industry recommended best practices, including HTTP Strict-Transport-Security (HSTS) and Content Security Policy (CSP). Additionally, we adhere to strict privacy policies, ensuring that any information shared through the website is handled with the utmost confidentiality and in compliance with relevant data protection regulations, including Kenya's Data Protection Act.